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The Bright
ID'er ® Online Users Guide
- Read all instructions.
- Unplug this product from wall outlet before cleaning.
- Use a damp cloth for cleaning.
- Do not use this product near water.
- Place this product on a secure and stable surface.
- Do not rest anything on the power or line cord. Keep
cords hidden and secure so they do not pose a trip hazard.
- Do not overload wall outlets or extension cords as this
can result in a fire or electrical shock.
- Do not disassemble this product as this may expose you
to dangerous voltages and/or other risks and will void the
warranty.
- Disconnect this unit when a cord is damaged or frayed.
- Do not use this unit if there is a known gas leak.
IMPORTANT: Use only an ITC-6700AC power adapter. Using
another adapter could seriously damage the unit or the adapter
and void the warranty.
What is the The Bright ID'er
®?
The Bright ID'er ® is an
innovative Caller ID unit with these unique features:
- Enhanced Screen size with high efficiency, high
resolution, LED displays that can be easily read from across
the room, at a distance of 20 feet or more.
- The Bright ID’er electronics are housed in an attractive
and durable ABS enclosure. The display can be tilted to
accommodate different mounting configurations. The Bright
ID’er can sit on a table or desk, or can be wall mounted.
- The Bright ID’er automatically stores the calling
parties’ name, number and the date and time for up to 99
incoming calls. The incoming calls can be reviewed, forward
or reverse, at any time and are stored in the order in which
they were received. Zero-power, non-volatile, memory is used
for storage so that call information is retained during a
power outage and without the need for batteries.
- The Bright ID’er also uses “Smart List Management”. Once
the incoming call memory is full, the Bright ID’er will
first replace entries in the list that were received as
“unavailable”. This way the Bright ID’er will keep the
more-useful call information longer.
- The number of unreviewed calls (new calls) is displayed
in the left-hand side of the display during normal
operation.
- The Bright ID’er constantly displays the time and the
date when it is not busy performing caller ID functions. As
part of the caller ID service to which you subscribe, the
time and date are part of the information sent to your
Bright ID’er. The Bright ID’er uses this to set its internal
clock. With this feature, you will never need to set the
time or the date. Even daylight savings time changes are
updated with the next incoming call.
- The clock can be set to show the time in either 12 or
24-hour format.
- The Bright ID’er can also be configured to show both the
name and the number on an incoming call. It can also be
configured to show only the name or only the number. This
feature is useful when two Bright ID’ers are installed in
the same place and it is desired to show both the name and
number at the same time.
- The display is made up of high-efficiency light emitting
diodes (LED’s). This makes the
- Bright ID’er useable in very bright conditions. Where
the ambient light is low, the brightness of the Bright ID’er
can be adjusted to appropriate brightness for the
conditions.
- A unique “Line Status Indicator” is included in the
Bright ID’er. This indicator shows when any
telecommunications device is active on the line to which the
Bright ID’er is connected.
- This feature is useful to see from a distance when the
line is busy.
Installing the BRIGHT ID'er
- Call your local telephone company and verify that the
Caller ID service is active on the line to which the Bright
ID’er is to be connected. You must have both name and number
service in order for the Bright ID’er to display complete
information. Some telco’s offer name CID as an additional
cost service.
- Verify the contents of your Bright ID’er package. You
must have the Bright ID’er, AC Adapter, and telephone line
cord.
- Connect the AC adapter to a standard 110VAC wall outlet.
- Insert the 9VDC output connector of the adapter into the
9VDC power jack of the Bright ID’er. The Bright ID’er will
immediately display “BRIGHT ID’ER” indicating that power has
been applied and that the Bright ID’er is working properly.
- Connect the Bright ID’er to the telephone line. A
standard telephone line cord with RJ11 plugs is included for
your convenience. Connect the telephone line to the jack
labeled “TEL.LINE” on the Bright ID’er. A telephone, fax
machine, or answering machine can be connected to the jack
labeled “PHONE”.
Operation of the BRIGHT ID'er
Operational Overview
The Bright ID'er has three pushbutton switches on the top:
- The single button on the left-hand side is the CLEAR
button.
- The center button (left-hand button of the right-hand
pair) is the DOWN recall.
- The right-hand button is the UP recall.
Date and Time of Day Indication
When the Bright ID’er is first turned on, it displays the
default message, “BRIGHT ID’ER”, indicating that the unit is
working correctly. Receipt of a valid Caller ID message after
the unit has been turned on sets the internal clock and causes
the date and the time of day to be displayed. This is the clock
mode. While in clock mode, if any un-reviewed calls are in
memory, the number of un-reviewed calls will be displayed in the
left hand side of the display along with the date and time. Once
all calls have been reviewed, the un-reviewed call counter is
not displayed.
Incoming Call Display
When caller ID data is received, the calling party name and the
calling party number are alternately displayed for approximately
20 seconds. It is important to not answer the call before the
second ring, as caller ID information is sent from the phone
company between the first and second ring. If the incoming call
name and number are not available, the display will alternate
between “NAME UNAVAILABLE” and “NUM UNAVAILABLE”. In some cases,
the callers name is not sent, but the number is. In this case,
the display will alternate between the calling number
“402-496-4700” (for example) and “NAME UNAVAILABLE”. If Caller
ID is blocked by the calling party, then the message "ANONYMOUS"
is displayed.
Memory Recall & CLEAR
The BRIGHT ID’er has the memory capacity to store the last 99
calls received. The UP and DOWN buttons are used to review
incoming call information. When either the UP or DOWN buttons
are first pressed, the last call received will be displayed
along with the incoming call counter. The call counter is
displayed in the left hand side of the display and indicates the
count value for that call. For example, if the call counter is
6, the call that is displayed is the sixth call in the list. The
call with a count of 1 is always the oldest call in the list.
Each press of the down button reviews the next earlier call in
the list. Each press of the UP button reviews the next later
call in the list. To quickly scroll through the list, press and
hold either the UP or the DOWN button.
Each time a new call is reviewed when navigating through the
incoming call list, the display first shows the calling name,
then the date and time of that call, then finally shows the
calling number of the incoming call. The calling number is
displayed last and is displayed for approximately 20 seconds.
The calling party number is displayed last so that it is easy to
re-dial that number when returning that party’s call.
Smart List Management
The Bright ID’er uses Smart List Management. This feature keeps
the most useful incoming call information longer. Once the
Bright ID’ers call memory is full (99 calls), instead of simply
replacing the oldest call in the list with a new incoming call,
previous calls stored as “UNAVAILABLE” are replaced first.
When reviewing calls, pressing the “CLEAR” button once will
delete the caller ID entry that is currently being displayed.
Pressing and holding the “CLEAR” button for three seconds clears
the entire memory of the Bright ID’er. While all calls are being
deleted from memory, the display shows “MEMORY ERASING”. Once
the erase is complete, “MEMORY ERASED” is displayed. After 20
seconds, the display will return to the idle display.
Activity Indicator
A light emitting diode (LED) is provided to indicate three
specific line conditions. It will light whenever:
- The phone line is active (a telecommunications device
connected to the same phone line as BRIGHT ID’er is off
hook).
- Whenever ringing occurs on the line.
- The line itself is out of service, or the cord may be
faulty, or has come disconnected from the BRIGHT ID’er.
Optional Feature Programming
Auto Program
Just plug it in. When the first call comes in, the time will be
set from the phone company. The Bright ID’er is shipped from the
factory with default settings and will not need to be changed in
most cases. If you wish to change the display options, see the
next paragraph.
Feature Programming
A configuration menu allows the user to change display options.
These options include incoming display mode, time
format, and display brightness. These options are
stored in non-volatile memory and will not be lost during power
outages.
To enter the menu mode the Bright ID’er must be in the idle
display mode. This is the mode where either “Bright ID’er” or
the clock is being displayed. When in the idle display mode:
- Press and hold the “CLEAR” button, and
- Immediately press both the “UP” and “DOWN” buttons while
continuing to hold down the “CLEAR” button.
Once all three buttons are pressed, they can be released and
the Bright ID’er will be in menu mode. Once in the menu mode,
the option to be changed will be displayed along with the
current option setting. To change the current option, press
either the up or the down button. The display will change to
reflect the current setting. Once the setting for the menu entry
is set to the desired option, pressing the “CLEAR” button will
advance to the next menu option. The following options can be
modified in the same fashion. Pressing the “CLEAR” button the
last time will cause the Bright ID’er to leave the menu
function. During Menu operations, the Bright ID’er will
automatically return to the idle mode after 20 seconds of
inactivity.
Clock Display Mode Option
The clock can be displayed in either 12-hour mode or 24-hour
mode. The display will show “TIME MODE 12 HR” or “TIME MODE 24
HR”. This affects the display mode of the clock and also the
incoming time that is shown when reviewing calls.
Incoming Display Mode Option
The incoming display mode option determines what is displayed
during an incoming call. The display will show “DISPMODE BOTH”,
“DISPMODE NAME” or “DISPMODE NUM”. The default setting is “BOTH”
and will alternately display both the name and the number of the
calling party. This option can also be set to show only the name
or only the number during an incoming call. This feature exists
so that two Bright ID’ers in the same physical location can be
connected to the same line. Once connected to the same line, one
Bright ID’er can be set to display name only and the other to
number only. With this configuration, the name and the number
are displayed at the same time without the need to alternate the
display.
A subtle benefit of using name only mode is that incoming names
that are longer than 16 characters (and up to 21 characters)
will automatically scroll across the display.
Display Brightness Option
The display brightness of the Bright ID’er can be adjusted. The
factory default brightness setting is full brightness. During
brightness adjustment, the display shows “BRIGHTNESS”. Pressing
the up button increases the brightness of the display. The down
button decreases the brightness of the display. There are eight
brightness levels. Each step increases or decreases the
brightness of the display by a factor of two. The brightness can
be set to a very low level for environments of very low ambient
light. The display brightness can be restored to the default of
full brightness through the following sequence. Remove power,
press and hold the “CLEAR” button, restore power, then release
the “CLEAR” button.
Troubleshooting
Problem - Blank screen
Solution - Check that the AC adapter is properly
installed, and there is power to the outlet. When power is
applied the message, “BRIGHT ID’ER” should display. When any
telephone’s receiver on that line goes off-hook, the LED on the
lower right of the BRIGHT ID’er should light.
Problem - Power OK, Blank Screen
Solution - Brightness could be set to the minimum
level which would be difficult to see in daylight. Restore full
brightness by removing power, press and hold the “CLEAR” button,
restore power, then release the “CLEAR” button.
Problem - No Caller ID displayed
Solution - Verify with your phone company that you
have subscribed to the Caller ID service. If the line is
answered before the second ring, the caller ID information sent
by the phone company may be interrupted. Some Cellular telephone
providers fail to transmit the cell-owner’s name, and substitute
the originating city, or their own company name in place of the
caller’s name.
Warranty Information
Independent Technologies, Inc. (ITC) warrants the ITC-6700
Bright ID'er against defects in materials or workmanship for a
period of 90-days from date of shipment to original purchaser.
All units deemed defective under this warranty will be replaced
or repaired at ITC's option. No other warranty is expressed or
implied, nor will responsibility for operation of this device be
assumed by ITC. All units returned must be sent via prepaid
shipping and be accompanied by original receipt showing date and
place of purchase. Be sure to return all three items (Bright
ID’er, AC-Adapter, and RJ11 line cord).
To return the BRIGHT ID'er to ITC, you must first obtain a
Return Authorization Number (RTA) from ITC Customer Service, by
calling 402-496-4700. This RTA Number must be clearly marked on
the shipping label, or the container will not be accepted by
ITC. After in-warranty repairs, the unit will be retuned to the
customer via UPS ground (continental USA). Products outside of
warranty will be repaired at a flat rate of $44 +$5 shipping &
handling. Please use the following shipping address for repairs:
===========================
Independent Technologies, Inc.
Attn: RTA Number: _ _ _ _ _ _ _ _
26 First Avenue SE
New London, MN 56273
===========================
FCC Requirements
The following sections list Federal Communication Commission
(FCC) regulations pertinent to the use of your unit with the
existing national telecommunications systems.
Rights of the telephone company:
If your unit is causing harm to the telephone network, the
telephone company may temporarily disconnect your telephone
service. If necessary, they will notify you as soon as possible.
Rights of the telephone company (continued):
You will be given the opportunity to correct the problem, and
you will be informed of your right to file a complaint with the
FCC if you feel the telephone company acted improperly. Your
telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the proper
functioning of your unit. If such changes are to be implemented,
you will be notified.
Interference Information: Part 15 of FCC Rules (United
States):
Some telephone company equipment generates and uses radio
frequency energy that, if not properly installed, may cause
interference to radio and television reception. The unit has
been tested and found to meet the standards for a Class B
computing device as specified in subpart J of Part 15 of the FCC
Rules.
These specifications are designed to provide reasonable
protection against such interference in a residential
installation. However, there is no guarantee that interference
will not occur in a particular installation. If your unit causes
interference to a radio or television reception when it is in
use, try these actions to correct the problem:
Where it can be done safely, re-orient the receiver, television
or radio antenna.
To the extent possible, relocate the television, radio, or other
receiver with respect to the telephone equipment.
If an AC adapter powers your unit, plug it into an outlet that
is not on the same circuit as the one used by your radio or
television.
FCC Registration and Repair
The Bright ID’er complies with part 68 of the FCC rules, and has
been registered with the FCC. The FCC requires us to provide you
with the following:
Connection and use with nationwide telephone network. The FCC
requires that you connect your unit to the nationwide telephone
network through a modular telephone outlet or jack. The
appropriate jack is either a USOC RJ-11C or RJ-11W.
Notification to the telephone company. FCC rules require that
you provide the local telephone company with the following at
their request:
a. The line (telephone number) to which you will connect the
telephone equipment,
b. The telephone equipment's FCC registration number and ringer
equivalence number (REN). These numbers are on the bottom of
your telephone equipment. (Note that registered equipment may
not be used with party lines or coin-operated telephone lines).
The REN is used to determine the number of devices that may be
connected to a given line. To determine the number of devices
permitted in your area, contact your local telephone company.
Repair instruction
If it is determined that your telephone equipment is
malfunctioning, the FCC requires that it not be used and that it
be unplugged from the modular outlet until the problem has been
corrected. Repairs to such telephone equipment can only be made
by the manufacturer, its authorized agents or by others who may
be authorized by the FCC.
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